Working Times, Collection & Delivery | Bremadent Dental Laboratory in London

Collection & Delivery Service

The red pointer is where the lab is located and the blue circle is our delievery service with one of our smart cars, clients outside this area are serviced via couriers or via our prepaid labels.

Our dental laboratory operates a free local collection & delivery service across London (Central, north, south, west and east), Essex and Hertfordshire by car and TFL (Transport for London). Clients outside of the areas marked on the map are serviced via our Royal Mail business account or a courier service business account.

Royal Mail Portal
Please click the button below to print your royal mail labels and arrange a free collection with Royal mail. https://www.royalmail.com/track-my-return/create/6038

Royal Mail Portal

How to use the portal:

Follow these simple steps to use our Track24 service:

Package your items into a box that does not exceed the size and weight given by Royal Mail
Go to the portal, enter your practice details including email address
Enter your address and select address
Tick your item does not exceed the maximum weight and size,
Click create a label
Click 'Book a collection' or print return label (quickest option)
Book a collection means Royal Mail will collect from your practice with a label
Drop off at the post office (quickest option) means you'll need to print the label and take it directly to the post office. You do not need to wait in line and can take it straight to the hatch as label has been pre-paid and automated
Once collected, the package is tracked with a unique code and sent directly to the laboratory within 24 hours

Please note, this service may be disrupted due to Royal Mail Communication Workers Union (CWU) strikes. The Royal Mail service updates state that Tracked 24 deliveries, special deliveries and the Next Day Delivery service, will be given priority, but this isn't guaranteed.

Express Cases
If you require a case to be completed faster than the times quoted please call or email us first and we will do our best accommodate it.

Arranging Collections
All requests for collections should be before 9.30 am as all of our drivers leave the premises by 9.00 am. Any collection requested after this time cannot be guaranteed for the same day. Deliveries cannot be guaranteed for a certain time, please book patients in a day after delivery date on the prescription docket.

Working Times

Working days are the days spent within the laboratory, please do not include collection & delivery, weekends or bank holidays within the working times. First working day is the next working day after collection.

Crown & Bridge Services
Service	Working Days
Executive (Pre-booking only)	3 Working days
Private	5 Working days
Independent	7 Working days
NHS (Standard)	10 Working days
Smile Design	5 Working days
Implantology	Case dependent

Prosthetic Services
Service (Each Stage)	Working Days
Swissedent (All inclusive)	5 Working days
Private	5 Working days
Independent	5 Working days
NHS (Standard)	7 Working days
Additions & Repairs	1 Working day
Chrome Framework	10 Working days
Valplast Flexible	5 Working days
Implantology	Case dependent

Other Services
Service (Each Stage)	Working Days
Dental 3D printing (before 12pm)	3 Working days
Pressure formed – Private / Independent	5 Working days
Pressure formed – NHS	7 Working days
Orthodontics	10 Working days